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CANCELLATION / REBOOKING
Cancellation
Rebooking Restrictions
Cancellation
Receive a full refund if you cancel at least 14 days before your original booking date.
Rebooking
Rebooking Restrictions
Cancellation
You can rebook twice, each time at least 14 days before the booked or rebooked date.
Rebooking Restrictions
Rebooking Restrictions
Rebooking Restrictions
Third-time rebooking or requests within 14 days are not permitted, regardless of the reason. No-shows receive no refund.
Weather and Lockdowns
Weather and Lockdowns
Rebooking Restrictions
Exceptions exist for storms, typhoons (signal 1 or higher in Laiya) and local lockdowns (your city/municipality or Barangay Laiya) impacting your booked dates. In these cases, you can rebook within 3 days of the lockdown announcement.
Rate Changes
Weather and Lockdowns
Rate Changes
Rebooking may be subject to adjusted rates for the new dates you choose.
TERMS & CONDITIONS OF STAY
CONDITIONS
CANCELLATION / REBOOKING
CONDITIONS
Welcome! To ensure a smooth and enjoyable stay, please be aware of the following conditions. We encourage you to review these details to ensure a comfortable and memorable experience at our facility.
PET POLICY
CANCELLATION / REBOOKING
CONDITIONS
Bringing Your Furry Friend?
We welcome responsible pet owners and their well-behaved, small-breed dogs! Here are some key points to remember. Please ensure you understand these guidelines to enjoy a fun and comfortable stay with your furry companion.
CANCELLATION / REBOOKING
CANCELLATION / REBOOKING
CANCELLATION / REBOOKING
Changing Your Plans? Understand Our Cancellation and Rebooking Policy.
This section outlines how we handle cancellations and rebookings. Please review this policy carefully before making your reservation. If you have any questions, do not hesitate to contact us.
SECURITY DEPOSIT
CANCELLATION / REBOOKING
CANCELLATION / REBOOKING
Security Deposit Information.
Please be informed about our security deposit policy. Understanding this policy ensures a smooth check-out process. If you have any questions, please don't hesitate to ask.